Frequently Asked Questions

FAQ

Our FAQ section  has answers to the most common questions about our services, memberships, and policies.

Getting Involved with AfriArtsConnect

How can I get involved with AfriArtsConnect?

You can get involved by signing up as a member, attending events, contributing to discussions, or collaborating with others on the platform. If you want even more reach out via the “Contact us” page.

While some events may be open to the public, many are exclusive to members. We encourage you to join to access the full range of opportunities.

You can share your project or initiative by posting it on relevant pages like MasterArts, EduArts, or GlobalArts.

 

Yes, we offer various volunteer and internship opportunities for members to gain experience and contribute to the community. Check the platform for current openings.

To be featured, ensure your profile is fully updated and active. Submit a request form on the “Special features” option and our team will send you more information.

 

Events & Opportunities

Visit the “What’s On” section on the platform to see a calendar of upcoming events, shows, productions, concerts, exhibitions and so much more.

Yes, members can submit events, performances, workshops, and courses by submitting a request via the “Special Features” form and our team will get back to you with more details.

Yes, the InnovateArts groups specifically tailor for those who just finished their post-School studies and are looking for support, collaboration and networking opportunities.

Yes, the GlobalArts page includes various listings promoting international opportunities, including competitions, exchange programs, and international collaboration projects.

 

Masterclasses are listed on the MasterArts group. Only MasterArts members can register or apply to participate by following the instructions on each event page. Other classes/workshops/courses are listed on the EduArts and InnovateArts pages.

Global Opportunities

Check the GlobalArts page for member’s listings of international opportunities like competitions, residencies, and collaborations. You can contact them directly through the platform.

You can post your international project on the GlobalArts page to share with the community, connect with global partners, and expand your reach.

AfriArtsConnect can offer Arts Administrative, Travel, and branding services to those wanting to perform internationally. However, AfriArtsConnect promotes international exchange and provides members with a platform to promote their global opportunities.

Yes, the platform includes members’ listings promoting exchange programs where artists can collaborate with international peers, attend residencies, or explore cross-cultural projects.

GlobalArts and other platform sections regularly feature international performance and exhibition opportunities posted by active AfriArtsConnect Full House members. Check regularly for updates and application guidelines.

 

Membership & Platform Access

AfriArtsConnect offers various opportunity for engagement on the site. Sign up as a Subscriber to receive the biweekly newsletter. A Standard Membership and Full House Memberships are available for better engagement on the site.

Simply visit the membership page, select the appropriate tier, and follow the registration steps. You’ll have access to the platform once your account is created.

Yes, you can update your membership tier and profile details at any time by logging into your account and accessing the settings.

No, AfriArtsConnect is open to all levels of experience and engagement in the performing arts. Whether you’re just starting out, an established professional, arts enthusiast or business wanting to support the arts, there’s a place for you on the platform.

You can cancel your membership at any time through your account settings. Please note that cancellations take effect at the start of the next billing cycle and no refund will be available.

Collaborating & Networking

Use the platform’s networking tools to connect with other members, post collaboration opportunities, or engage in discussions on the Afri-Chat messaging platform.

Yes, AfriArtsConnect welcomes collaborations with businesses, organisations, and educational institutions to promote the growth of the arts. Reach out via our “Contact Us” form and our team will contact you.

If you’re an experienced professional, you can apply to become a contributor through the Afri-Empowerment page and provide resources, experience and guidance to emerging artists.

No, the platform does not cater for discussion forums. However, we encourage you to keep us in the loop if you create a group initiated on the site, so we can offer support and collaboration. Let us know via the “Contact Us” page.

To network with professionals in your field, engage in events, workshops, and masterclasses hosted by these individuals. You can also reach out through your profile, join collaborative projects, or connect directly via the Afri-Chat function with other members in relevant areas of the arts community. AfriArtsConnect is built to help you build meaningful relationships and expand your professional network.

Legal & Policy

Yes, all memberships and agreements on the platform are legally binding. We recommend reviewing the terms and conditions before signing up.

While AfriArtsConnect does not provide legal services, our partners and contributors on the Afri-Empowerment page offer resources and guidance to help artists navigate challenges in the performing arts industry.

Yes, all content posted on AfriArtsConnect must adhere to South African laws, including intellectual property and defamation laws. All content is reviewed for approval before it is published on the site.

AfriArtsConnect respects your intellectual property rights. We recommend that you ensure your work is protected by copyright before sharing it on the platform.

AfriArtsConnect is not responsible for any violations of rights that may occur on the platform. We encourage all members to protect their intellectual property and to address any issues directly with the involved parties. If you believe your rights have been violated, please contact us immediately, and we will assist in resolving the matter in accordance with our platform’s guidelines and applicable laws.

Support & Technical Assistance

You can reach our customer support team through the “Contact Us” page on the website or by emailing us directly. We aim to respond within 24 hours.

If you forget your password, simply click on the “Forgot Password” link on the login page and follow the instructions to reset it.

Yes, this will be available in the near future. We have a Help Center with video tutorials and step-by-step guides to help you navigate the platform and make the most of your membership. 

If you encounter a technical issue, please report it by using the “Contact Us” page button on the site or emailing our support team with a detailed description of the problem.

 

Yes, AfriArtsConnect is fully accessible on mobile browsers. We’re also working on developing a mobile app for an enhanced user experience.

Still have questions? Reach out to us.

Receive the latest news

Subscribe To Our Newsletter

Newsletter Subscriber (Footer) Form